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Questions?
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Please
contact our Human Resources Department with
any questions about employment opportunities
with ShawnTech Communications, Inc.
Phone
(937) 898-4900 ext.310
Email
heather@shawntech.com
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Employee
Testimonial
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"The
thing that I like best about ShawnTech is the
"family" atmosphere. ShawnTech is so different
than any other company that I have worked for!
You really do feel a connection to this company."
- Dispatch Operations
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| Corrections
Communications Division |
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Provides service for inmate telephone repairs and
facility call control, and equipment maintenance over
a multi-state area. ShawnTech field technicians located
throughout this service area provide quick response
to customer repair requests with support from a team
of dispatchers, managers, and technical administrators.
This family of professionals work together to provide
the legendary service that makes ShawnTech a telecommunications
leader.
Currently
we provide these services in the following states:
- Ohio
- Florida
- Kentucky
- Michigan
- Minnesota
- Missouri
- New
York
- Virginia
- Wisconsin
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| Central
Office Division |
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This ShawnTech division installs high-speed digital
switching equipment, such as Light Span 2000, Sonet,
T3AS and the industry's newest equipment as soon as
it is available. Responsibilities include:
- Installing
upper and lower superstructure
- Drilling
and mounting equipment rack
- Installing
miscellaneous cabling for power, alarms, timing, switchboards
and more
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| Dispatch
Center |
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The communications hub for dispatching ShawnTech's multi-state
Department of Corrections technicians, the Dispatch
Center monitors all trouble reports and technician repairs
from the corporate office in Dayton, Ohio. By using
special service-based software and daily e-mail, the
Dispatch Center provides up-to-the-minute information
to both customers and field technicians. Responsibilities
Include:
- Collecting,
recording and processing information on a company
wide basis
- Working
closely with customers, vendors and field Technicians
to insure that communications are clear, continual
and correct
- Overseeing
the timely dispatch and closure of all trouble tickets
called into the Center from correctional facilities
clients
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| Accounting
Department |
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The Accounting Department is responsible for all financial
aspects of the company. We bill ShawnTech customers
for both Central Office and Correctional Contracts with
MCI, Ameritech, Sprint and GTE. Responsibilities include:
- Daily
input and monitoring of all payables
- Tracking
tool and parts inventories
- Procuring
all necessary parts and tools for the DOC & Central
Office Divisions
- Addressing
Payroll issues, including tracking Technicians' hours
and expenses
- Co-ordination
between ADP, our payroll processing firm, and ShawnTech
- Analyzing
and producing monthly financial statements and reports
necessary for ShawnTech's senior management and Executive
Team to make operational decisions.
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| Human
Resources Department |
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The Human Resources Department provides all ShawnTech
employees with guidance and instruction regarding company
policies and procedures, as well as an understanding
of company operations. This department oversees and
coordinates:
- Our
commitment to Equal Employment Opportunity
- Recruiting,
interviewing and hiring employees
- Orienting
new employees
- Performance
appraisals
- Health
benefits
- Records
maintenance
- Employee
handbooks
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| MIS
Department |
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Working closely with company officers, managers and
project staff, the MIS Department helps develop and
maintain a long-range vision for ShawnTech systems.
Responsibilities include:
- Managing
the internal and external communication and information
systems including voice mail, e-mail, servers , Great
Plains ,Web site & telephone system
- Coordinating
infrastructure redesign efforts such as T1 implementation,
terminal server, Microsoft Exchange server and remote
access
- Completing
all hardware and software modifications, upgrades
and/or installations within the company · Providing
user training for voice mail, MS office products,
e-mail, and company developed applications
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| Retail
Operations |
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Phone
#: 937-324-5808 |
The ShawnTech Phone Store located in the Upper Valley
Mall, Springfield, Ohio carries a full line of telephones,
telephone accessories, novelty phones, cellular phones,
cellular accessories and pagers. ShawnTech Communications
is an Authorized Agent for Verizon Wireless, formerly
AirTouch Cellular. |
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